Testing for Competence Rather Than for "Intelligence"

Paper · 1973

Harvard psychologist David McClelland's 1973 attack on aptitude testing, which found the evidence that such tests predict job performance far weaker than psychologists assumed. His replacement, criterion sampling, is the idea the whole competency movement descends from: go watch the job, list what the work actually involves, and test for that.

Published
1973

The question

Do intelligence and aptitude tests actually predict how well someone will do the job, and if they don’t, what should replace them?

The method

A skeptical review of the validity evidence the testing movement rested on rather than a new study — Thorndike and Hagen’s correlations, Ghiselli’s fifty-year survey, Terman’s gifted-children follow-ups — followed by six proposals for a different kind of test [2].

The findings

The evidence was thinner than the field believed. Thorndike and Hagen “obtained 12,000 correlations between aptitude test scores and various measures of later occupational success on over 10,000 respondents and concluded that the number of significant correlations did not exceed what would be expected by chance” [1]. Ghiselli’s review, the result most often cited the other way, reported that “general intelligence tests correlate .42 with trainability and .23 with proficiency across all types of jobs” [1] — but never said how proficiency had been measured, which McClelland argues is the whole problem: the measures “depend heavily on the credentials the man brings to the job” [1], so “the correlation between intelligence test scores and job success often may be an artifact” [1] of both being tied to social class.

His replacement is criterion sampling: test the behaviour you care about instead of a proxy for it. “If you want to know how well a person can drive a car (the criterion), sample his ability to do so by giving him a driver’s test” [2]. Applied to hiring, that means leaving the office: “If you want to test who will be a good policeman, go find out what a policeman does. Follow him around, make a list of his activities, and sample from that list in screening applicants” [2].

And the warning that matters most to anyone gathering a standard from other people: “do not rely on supervisors’ judgments of who are the better policemen because that is not, strictly speaking, job analysis but analysis of what people think involves better performance” [2].

The limits

McClelland is explicit that the second half of the paper is not evidence. “My goal is to brainstorm a bit on how things might be different, not to present hard evidence that my proposals are better than what has been done to date” [2]. The critique of the validity literature is documented; the criterion-sampling programme is a proposal, and the field spent the following decades testing it.

  • You are running Calibration Calls with people who hired for the role rather than did it. Without this paper you take their account of what great looks like as data. McClelland’s line about supervisors’ judgments says what you are actually collecting: a description of what that person believes good performance involves. It is worth having — it is how the role will be judged — but it is not a description of the work.
  • You are writing the competencies section of The MOC. Without this paper the competencies drift toward traits and credentials, because those are what a résumé offers. Criterion sampling says list what the job involves doing, in observable behaviours, and build the interview to sample from that list.
  • You are tempted to screen on a proxy — a school, a prior employer, a test score — because it is cheap and it correlates with something. McClelland’s artifact argument is the caution: a proxy that correlates with success may be correlating with the same social advantage that produced the success, and screening on it selects for the advantage.

1
David C. McClelland, “Testing for Competence Rather Than for ‘Intelligence,’” American Psychologist 28, no. 1 (1973): 1-14, § “Do Intelligence Tests Tap Abilities That Are Responsible for Job Success?”,
https://doi.org/10.1037/h0034092
2
McClelland, “Testing for Competence,” § “Where Do We Go from Here?”